Level: Beginner

15. Partner's Access to FlashPost

Customer Service, Sales, Sales&CS

This course will show you how to operate with FlashPost as a partner.

Course content

Lesson Welcome to Partners' access to FlashPost
- Welcome message (1 min)
- * Learning Objectives (1 min)
Lesson Getting started
- * How to log in to FlashPost and use the dashboard (5 min)
- Quiz: Getting started (1 min)
Lesson Monitoring jobs: Selling partner perspective
- * Responsibilities as a selling partner (15 min)
- * How to create job listing using Self-Service (30 min)
- * How to create a listing using Regular FlashPost (20 min)
- * Perform actions on your customers' listings (20 min)
- * How to create and manage your customers’ users? (10 min)
- * Quiz: Monitoring jobs: Selling partner perspective (5 min)
Lesson Monitoring jobs: Receiving partner perspective
- * Responsibilities as a receiving partner (15 min)
- * My Received Listings (5 min)
- * How to confirm a job listing in practice? (5 min)
- * Quiz: Monitoring jobs: Receiving partner perspective (5 min)
Lesson How to monitor you customers' accounts
- How to check your customers' wallets and channels (20 min)
- Quiz: How to monitor your customers' accounts (5 min)
Lesson Reporting in FlashPost
- How to pull consumption and user reports (15 min)
- Quiz: Reporting in FlashPost (5 min)
Lesson Recap
- * Recap (2 min)
- Resources (1 min)